ISAVIA: SHORT WAITING TIME DESPITE GREAT INCREASE IN PASSENGER NUMBERS

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Keflavik Airport
Keflavik Airport
In June, the Airport security at Keflavik International managed to keep the waiting time down to a minimum, 89% of passengers waiting five minutes or less and 98% under 10 minutes. This information is gathered by a special system used at the airport to monitor waiting times. Airport operator Isavia is determined in keeping the security processing time at a minimum with high service quality.
Þröstur Söring, Director Airport Operations: „These great figures, in our third biggest month ever, are the result of a combination of improvements; the implementation of new equipment, increased automation, reorganization of procedures and increase in number of staff. I am specially proud of our staff that started this summer, how quickly they have adapted and their professionalism.

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